“When will my order arrive?” is the biggest and the most frequent thought that the online shoppers have. This is because there is a lot of anxiety and anticipation associated with product deliveries. It is majorly because, as people pay for the products online; they are quite skeptical as to whether the product will reach them or not. There have been several instances of extremely late deliveries or no deliveries at all. And they are not any pleasant to have. A survey conducted by Temando – a shipping fulfillment software proved the following:
- Nearly 77% of customers like to have a guaranteed after-hours or weekend shipping
- 61% expect the delivery of products in 1 to 3 hours after they have placed an order
- 80% of customers p...